Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund. This happens when you are unfortunately shipped a defective product. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply mail to us at hello@arteastri.com or reach out to us on Whats app. Click on the whatsapp icon for instant support during working hours any day.